Technology is constantly advancing. This is true in the legal field and many other professions. Insurance companies are constantly upgrading their technology and there are many new features that are available to them that have not been in the past. There are some things that lawyers need to know about this new insurance technology so they can properly represent their clients.
Insurance technology does not use just one system. There are several systems that are used in order to keep track of new technology. Insurance companies have at least two different systems they are relying on or two different databases. When a lawyer is looking for information they need to make sure they are checking more than one operating system. If they do not ask for information from the different systems that insurance companies are using they may miss a piece of information that is very important. Insurance companies are using new platforms to keep up with the demands of their clients. They are using new technology to help them organize information and make sure they can retrieve information at a quicker rate.
The older systems that insurance companies are using and are currently being used with the new systems as well. They transfer data and help with training new employees on how to use this technology. They want to integrate systems so no information is lost. Lawyers need to know that both systems are being used as well as which ones. When contacting the insurance company they need to speak with someone that is able to get them information off the old system as well as information from the new system. This way they will not lose any details, information about past claims and contacts, and will get the data that they are looking for.
Insurance companies are very concerned with money. That is one of their main focuses. They need to be able to make money while spending the time looking for ways to improve technology in a way that is cost effective. Every year insurance companies waste over a million dollars on mass mailings. Lawyers need to know that communication with clients and with others is being done by electronic means. This can mean emails, live chat sessions, and mobile communication as well. There may not be a paper trail for the information they are seeking. This means that lawyers will have to be able to find legal means to obtain emails, and computer records as well. While this is helpful for the insurance company it can be more difficult for the lawyer.
This is just some of the information about new insurance technology that a lawyer has to know and be aware of. Technology is always changing and advancing. What lawyers have to know is that the insurance companies use more than one information system so they can be sure they have everything they need to build a case and not just part of it.